Frequently Asked Questions
1. Where are Heaven Made Products seasonings made?
All of our seasonings are proudly made in the USA using high-quality ingredients. Each blend is hand-crafted and packaged in small batches to ensure consistent flavor and freshness.
2. Do your seasonings contain MSG?
Our seasonings do not contain added MSG, but some blends include autolyzed yeast extract, which naturally contains glutamates — the same flavor-enhancing compound found in MSG. We use it in small amounts to bring out rich, savory flavor without artificial additives.
3. Are your seasonings gluten-free?
Yes — all of our seasonings are gluten-free and made in facilities that do not process wheat or gluten ingredients.
4. How long will my seasoning stay fresh?
We recommend using our products within 12–18 months for the best flavor. Store them in a cool, dry place away from direct sunlight to keep the spices fresh longer.
5. Do you ship nationwide?
Yes! We ship across the United States, including Alaska and Hawaii. Orders are typically processed within 1–3 business days and shipped via USPS or UPS.
6. How can I track my order?
Once your order ships, you’ll receive an email with tracking information. You can also visit our Order Tracking page anytime to check your shipment status.
7. What’s your return or refund policy?
Due to the nature of food products, we cannot accept returns once items have been opened. However, if your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery and we’ll make it right.
8. Do you offer wholesale or bulk pricing?
Yes! We love partnering with restaurants, caterers, and retailers. Please contact us through our Wholesale Inquiry Form or email support@heavenmadeproducts.com for details.
9. How much seasoning should I use?
A little goes a long way! Start with 1 teaspoon per pound of meat, taste, and adjust as needed. Our blends are formulated to enhance flavor without overpowering your food.
10. Do you have any recipes or cooking tips?
Absolutely! Visit our Recipes & Tips section for ideas and inspiration. You’ll find everything from BBQ favorites to quick weeknight meals using Heaven Made Products.